Privacy Policy

1. Scope

This Privacy Policy explains how Pingup collects, uses, stores, and shares information when you use Pingup websites, applications, messaging features, and related services.

2. Information We Collect

• Account information, including username, email, handle, and profile details.
• Content and communications, including posts, comments, pings, and uploaded media.
• Usage data, such as interactions, session activity, and feature engagement.
• Device and log data, such as browser type, IP address, and approximate location metadata.
• Support and report data when you contact us or submit moderation reports.

3. How We Use Information

• To operate, secure, and maintain Pingup services.
• To personalize feed ranking, recommendations, and product experience.
• To process and deliver communications between users.
• To enforce platform rules and detect abuse, fraud, or policy violations.
• To comply with legal obligations and legitimate law-enforcement requests.

4. Sharing and Disclosure

Pingup may share data with infrastructure providers and service processors needed to operate the platform. We may disclose information to comply with law, enforce terms, investigate abuse, or protect rights and safety. We do not sell personal information.

5. Data Retention

We retain account and content data while your account is active and as needed for safety, legal compliance, dispute resolution, and audit purposes. Deletion requests may be subject to lawful retention requirements.

6. Security

Pingup uses reasonable administrative, technical, and organizational safeguards designed to protect data. No system is completely secure, and users are responsible for maintaining account credential security.

7. Children and Age Requirements

Pingup is intended for users aged 13 or older. If we learn an account was created by a user under 13, we may remove the account and related data as required by applicable law.

8. Your Choices and Rights

You may update profile information in app settings and request account assistance by contacting us. Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal data.

9. Policy Updates

We may update this policy from time to time. Material updates will be posted at this page with a revised “Last updated” date. Continued use of Pingup after updates means you accept the revised policy.

10. Contact

Privacy requests and questions: pingupservices@gmail.com